01Scope and responsibility
This Privacy Policy explains how Panorama Scholarly Group Ltd (“PSG”, “we”, “us”, or “our”) handles personal data in connection with the public corporate website at panorama-sg.com.
It applies to pages served from this domain. Journals, books, research, infrastructure platforms, and other external services linked from this website are separate systems and may have their own notices and terms.
02Information we receive
We keep the information flow for this website limited to what is needed for ordinary operation and correspondence.
- Information you send us. If you contact the group by email, we receive the details you choose to include, such as your name, email address, organisation, enquiry, attachments, and other message content.
- Technical information. Hosting, delivery, and security providers may record standard request information such as IP address, browser or device type, referring page, timestamp, and requested URL.
- Search activity. Site search runs in your browser against a public catalogue. A search term may remain in your browser history or a URL you share; it is not submitted to PSG as a separate account or profile.
No account is required. The corporate website does not ask visitors to register, sign in, or create a personal profile.
03How information is used
Information received through this website may be used to:
- respond to an enquiry and direct it to the appropriate contact;
- operate, maintain, secure, and troubleshoot the website and catalogue;
- improve the clarity, accessibility, and reliability of published information; and
- meet legal, regulatory, or security obligations where they apply.
We do not use information received through this corporate website to build advertising audiences or sell products through targeted marketing.
04Sharing and external services
We may make information available to service providers that help us host, deliver, secure, or communicate about the website. They may process information only as needed for those services.
We may disclose information when required by law, to protect rights and safety, investigate misuse, or respond to a lawful request. We do not sell personal data or share it with third parties for their own direct-marketing purposes.
Links to external journals, books, research, infrastructure platforms, libraries, and organisations take you outside panorama-sg.com, where the external service’s privacy notice and security practices apply.
05Retention and security
We retain correspondence and other information received directly from you only as long as reasonably needed to respond, maintain a relationship record, resolve a matter, protect the website, or meet an obligation. Hosting and security logs are retained under the relevant provider’s operational policies.
We use reasonable administrative, technical, and organisational measures for information within our control. No internet transmission or storage system is completely secure; please avoid sending sensitive personal information by ordinary email unless necessary.
06Your choices and requests
You may contact us to ask what personal information you have provided, request a correction, ask us to delete information we no longer need, or raise a concern about its handling. We may need to verify your identity and the scope of a request before acting.
We handle requests under applicable law and explain material limitations. To make a request, email [email protected] with “Privacy request” in the subject line.
07Changes and contact
We may update this policy when the website, our information practices, or applicable requirements change. The date at the top of this page identifies the latest update.
For privacy questions, contact [email protected] or write to Panorama Scholarly Group Ltd through either office listed on the Contact page.